I had to send this letter to let you know how impressed I was with the a/c service I received yesterday from your company. I was a bit nervous as I had never done business with your company before and had no idea about your technicians or service. McDaris was dispatched through my home warranty company. Well, I was beyond impressed from start to finish. Very shortly after turning in my request for service I heard back from you to schedule an appointment- just a matter of a couple of hours when indeed I was told by warranty company it could take up to 24 hours to hear back. Then you accommodated me by calling me prior to getting to the house so I could keep working rather than waiting at home for hours. Your technician, Chuck is his name I believe, was wonderful. Absolutely professional and friendly. He had the problem diagnosed and repaired in short order! I was delighted. If I have ever have need for AC work, or I get asked if I know anybody, I will most definitely refer your company.